User research is crucial, but let’s be honest—traditional interviews are slow, expensive, and prone to bias. AI-moderated interviews change the game by automating research, reducing costs, and delivering insights instantly.

In this guide, we’ll walk you through:

• What AI-moderated interviews are and why they matter

• How to set up your first AI-moderated study on Userology step-by-step

• Why Userology is the best tool for scaling UX research

• How AI-driven research compares to traditional methods

Let’s dive in.

What Are AI-Moderated Interviews and Why Should You Use Them?

AI-moderated interviews automate user research, allowing AI to conduct structured conversations, analyze responses, and generate insights in real time.

Benefits of AI-Moderated Research

• Scalability Without Extra Costs: Run hundreds of interviews simultaneously without hiring moderators.

• Bias-Free & Consistent: AI eliminates interviewer bias, ensuring reliable data.

• Faster Insights: AI transcribes, analyzes, and generates reports instantly.

• 10M+ Global Participant Pool: Instantly recruit from Userology’s diverse research pool.

• Deeper, Actionable Insights: AI-driven follow-ups uncover hidden pain points.

With AI-moderated interviews, businesses can test ideas, validate designs, and gather user feedback in record time—without manual effort.

How to Conduct an AI-Moderated Interview on Userology

Setting up an AI-moderated study with Userology is simple and structured into clear steps:

Step 1: Create a New Study

Click on Create Study to start a new project. Think of a study as a project that contains all your research information. This is your basic unit for testing in Userology.

Step 2: Name and Structure Your Study

• Action: Give your study a descriptive name. For example, if you’re researching Amazon’s onboarding experience, name it accordingly.

  

• Tip: This name is used for internal tracking and helps the AI understand the context.

Step 3: Define Study Objectives

Provide detailed objectives outlining your hypotheses, expected outcomes, and what you want to study.

• Example: “Understand usability issues in Amazon’s sign-up process.”

• Why It Matters: Detailed objectives help the AI draft the interview guide, conduct sessions, synthesize results, and create reports.

  

Step 4: Configure User Details

Define the demographic and usage patterns of your target persona.

• Action: Set up recruitment criteria and screeners. The AI will automatically generate these, which you can modify later.

Step 5: Select Research Type

Click Next and choose the type of research you want to conduct. Userology supports four methods:

• Prototype Testing: Test interactive designs with Figma prototype links.

• Live Product Research: Gather feedback on existing products through activities or guided exploration.

• Voice Interview: Conduct in-depth discussions without visual materials or tasks.

• Concept Test: Collect feedback on mockups or product ideas via visual presentations.

Tip: You can modify these choices later in the section flow, where additional adjustments are possible. Once selected, the AI creates the complete study structure, including a discussion guide.

With these steps, Userology sets up an AI-moderated study that streamlines the entire research process—from creation to data analysis.

Why Userology is the Best AI-Moderated Research Platform

1. 10M+ Participants From 150+ Countries

Recruitment is one of the hardest parts of UX research. Userology eliminates this challenge by providing instant access to a massive, global participant pool.

2. AI-Driven Research That Adapts in Real Time

Unlike static surveys, Userology’s AI probes deeper based on participant responses, ensuring richer insights.

3. Customizable Research Parameters

Tailor your study with:

• Audience targeting (demographics, behaviors, experience level)

• Interview guide customization (structured questions or AI-driven follow-ups)

• Adaptive follow-ups for deeper feedback

4. Instant Transcripts & AI Analysis

No more spending weeks analyzing interviews. Userology’s AI provides real-time transcripts, sentiment analysis, and key takeaways.

5. Scalable Research With AI Moderation

Whether you need feedback from 10 or 10,000 users, Userology scales effortlessly while ensuring structured, unbiased interviews.

AI vs. Traditional Research: Which One is Better?

Traditional research methods are slow, costly, and difficult to scale. AI-moderated interviews deliver faster, deeper, and more reliable insights at a fraction of the cost.

The Future of UX Research is AI-Driven

AI-powered research isn’t just a trend—it’s the future of usability testing and user experience research. With Userology, businesses can:

• Scale research effortlessly with AI-moderated studies.

• Recruit participants instantly from a pool of 10M+ users worldwide.

• Generate insights faster with AI-driven analysis.

• Eliminate bias and get more accurate, structured data.

Whether you’re a UX researcher, product manager, or startup founder, AI-moderated interviews can transform how you gather user insights.

Want to see it in action? Try Userology and conduct your first AI-powered study today.

Final Thoughts: Why AI-Moderated Research is the Best Approach

AI-moderated interviews are faster, smarter, and more scalable than traditional research methods. With Userology’s AI-driven platform, companies can conduct usability tests, customer interviews, and product validation research with:

• No manual effort

• No recruitment hassles

• Instant AI-generated insights

Ready to upgrade your research strategy?
👉 Sign up for Userology and start your first AI-moderated interview today!